Lost or Stolen Cards

Three Step Process

Take these three steps as soon as you notice that your EmoryCard is lost or has been stolen.

1. Deactivate Current Card

If your EmoryCard is lost or stolen, please deactivate your card, any time day or night, via My EmoryCard Web Center. This will deactivate your EmoryCard and prevent anyone from using it for building access, dining, or Eagle Dollars.

NOTE: Once a new EmoryCard has been created, the old card cannot be reactivated. If you find your lost EmoryCard, your account can be reactivated as long as a new card has not been processed.

2. Payment

  1. The fee to replace an EmoryCard is $30.00 (replacement Medical Student Badge is $5.00)
  2. Students can charge to their OPUS account
    • All current Faculty/Staff and enrolled students may add funds to your Eagle Dollars account with your debit/credit card via the EmoryCard Web Center
    • Debit/credit are accepted in the office
    • Faculty/Staff ONLY may submit speedtype numbers at time of service or submitted via the EmoryCard Faculty/Staff Online Request Form. Students should NOT fill out this form for a replacement EmoryCard

3. Pickup Replacement

Replacement cards are not pre-printed. Visit our office during regular business hours.

When visiting us, please scan the QR code on the big TV screen in the lobby area to "get your EmoryCard today."

If you still have questions or require additional assistance, please email our team at emorycard@emory.edu.