Lost or Stolen Cards


Three Step Process

Take these three steps as soon as you notice that your EmoryCard is lost or has been stolen.

1. Deactivate Current Card

If your EmoryCard is lost or stolen, please deactivate your card, any time day or night, via My EmoryCard Web Center. This will deactivate your EmoryCard and prevent anyone from using it for building access, dining, or Eagle Dollars.

NOTE: Once a new EmoryCard has been created, the old card cannot be reactivated. If you find your lost EmoryCard, your account can be reactivated as long as a new card has not been processed.

2. Payment

  1. The fee to replace an EmoryCard is $30.00 (replacement Medical Student Badge is $5.00)
  2. Students can charge to their OPUS account or pay with Eagle Dollars. Faculty/Staff can charge to a departmental speedtype number or pay with Eagle Dollars
    • All current Faculty/Staff and enrolled students may add funds to your Eagle Dollars account with your debit/credit card via the EmoryCard Web Center
    • Speedtype numbers may be provided at time of service or submitted via the EmoryCard Online Request Form

3. Pickup Replacement

Replacement cards are not pre-printed. Schedule an appointment via the iQueue system or visit our office during normal business hours:

Monday + Tuesday: 9:00 am to 12:00 pm and 1:00 pm to 4:00 pm

Wednesday: 9:00 am to 1:00 pm

Thursday + Friday: 9:00 am to 12:00 pm and 1:00 pm to 4:00 pm

Limited Daily Appointments Available

When visiting us, please scan the QR code on the big TV screen in the lobby area to "check-in/join the que."

If you still have questions or require additional assistance, please email our team at emorycard@emory.edu.